Anybody else had this problem? I chated with an operator using online chat, the operator name is Vincent or Vicent, he told me everything is okay, he assigned the bonus money to my account and the i got disconnected and now every time i try to connect i get the same message : [b]Account locked for security reasons................. [/b]
Anyone can tell me what should i do now? I sent a few messages to the support team e-mail adress but no answer.....
Regards,

Dear MRREMUS,

You account has been credited with wrong bonus. Once the amount is fixed your account will be reopen.

Thank you.

It is locked since last night, how much time will be needed to fix this problem ?
Regards,

Dear MRREMUS,

I'm sorry, but I can't give exact time. They are working on it and they will try to fix it as soon as possible.

Thank you.

I have to wait days to fix a problem wich is because one of the operators, it would take me only 15 minutes to make another account , can i do this ? Because i don`t find this normal... is not my mistake... i have to wait because someone of your crew not pays attention when doing his work......
Regards,

Dear MRREMUS,

We want to apologize for the inconvenience. If you make a new account you won't be able to get the bonus again. The only solution is to be patient. I'm sure everything will be fixed in the next few days.

Thank you.

It took only 2 minutes for that person to make the misatke, and now you tell me it will take a few days to fix it.... strange.... but okay.... what can i do? .. nothing....
Thank you.

Account locked up after i got the bonus

Help me, please